SaaS Sales
Customer Success Manager, New York
Salary
$80k base · $110k OTE
Location
New York
Work type
Hybrid
About the role
A well-funded SaaS company with a rapidly growing US customer base needs a CSM in New York to manage a portfolio of around 15 enterprise accounts. You'll run QBRs, manage renewals, and identify expansion opportunities across a book with average ACV above $100k. Base is $80k with $110k OTE tied to NRR.
What we're looking for
- 2+ years CSM experience in B2B SaaS
- Experience managing enterprise accounts ($100k+ ACV)
- Strong commercial instincts and negotiation skills
- Right to work in the United States
Interested?
Send us your details and we'll be in touch within 48 hours.